Collection of your personal information
The Northwest Railway Museum (NRM) may solicit personally identifiable information, including your e-mail address, name, home or work address, telephone number and age.
Use of your personal information
NRM collects and uses your personal information to operate the web site and to deliver goods and services that you have requested. NRM also uses this information to inform you of upcoming activities including Santa Train and other special events. NRM may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
NRM does not sell, rent or lease your personal information to third parties. NRM may occasionally contact you on behalf of outside business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.
NRM keeps track of the Web pages our visitors use within the NRM web site to determine what pages are the most popular. This information is used to improve NRM site content and does not individually identify you as a user.
NRM web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on NRM or the site; (b) protect and defend the rights or property of NRM, an NRM Web site; and, (c) act under extant circumstances to protect the personal safety of NRM visitors, its web sites, or the public.
NRM web sites use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. They are used to purchase goods and services from NRM web sites. The purpose of a cookie is to tell the Web server that you have returned to a specific page. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you will not be able to purchase goods and services from NRM web sites.
Security of your personal information
NRM protects your personal information from unauthorized access, use or disclosure. NRM secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. Personal information (such as a credit card number) is transmitted to other Web sites through the use of a Secure Socket Layer (SSL) encrypted protection.
The Northwest Railway Museum (NRM) takes precautions to protect its customers' information. When you submit sensitive information via the website, your information is protected both online and offline.
When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected using Secure Socket Layer (SSL) encryption software. To learn more about SSL, follow this link: www.verisign.com.
NRM and its ecommerce vendor Lode Data Systems no longer support the version 3.0 SSL protocol as of November 6, 2014. Please review your browser version to ensure it supports the latest secure protocols.
Apple Safari: http://support.apple.com/downloads/#safari
Google Chrome: https://www.google.com/chrome/
Microsoft Internet Explorer: https://www.microsoft.com/ie/
Mozilla Firefox: https://www.getfirefox.com/
All servers used by NRM, including web servers and database servers, are housed and maintained in secure locations. Access to the database is strictly monitored and protected from outside access. Internet access is restricted and protected by multiple Checkpoint and Cisco firewalls and password protection. The servers on which we store personally identifiable information are kept in a secured environment, inside a secured and locked room. All backups are stored and locked in a high-level security room. Only personnel with proper security clearance have access to these restricted areas. Tape backups are not permitted to leave the premises without prior authorization.
If you have any questions or concerns about NRM’s security practices, you can send us an email at info@TrainMuseum.org
Customers may change or review their stored account information such as street address or e-mail address through our website by visiting the help section. You must have your username and password in order to access your account. In the event you forget both your username and password, please contact our customer service department for assistance.
If we decide to change our Security Statement, we will post those changes to this Security Statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.
If you have opted out of receiving communications from the NRM, you will still be able to view news of policy changes at www.TrainMuseum.org. Otherwise, you may e-mail us at or info@TrainMuseum.org or call us at (425) 888.3030 to ask about changes and updates.
The Privacy Statement contained herein was last updated on August 8, 2018.
Northwest Railway Museum
PO Box 459
9312 Stone Quarry Road
Snoqualmie, WA 98065
General Return Policy
All ticket sales are final.
Ticket good for round trip passage.
Ticket valid only for date and time listed.
Must present valid ID at time of event (Wine Train only).
Train runs rain or shine.
There are NO REFUNDS or exchanges.
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